Terms of use and Privacy Policy

The website of Surgicon Healthcare Private Limited (“Surgicon”) has the purpose to provide information on the medical devices and equipment distributed by Surgicon. By visiting our website and using the services as provided by us (either through the website, vide our various internet based and other applications or through the physical means) including but not limited to subscribing, sending of inquiries etc., you expressly agree to this Privacy Policy. Further, by accessing the website and/or utilising the services provided by us (both through online/electronic or vide physical/offline means) you shall be treated as expressly giving your consent for the processing, retention and utilisation of the PI for the purposes stated herein in accordance with this Privacy Policy and the terms hereof. If you do not want to subscribe to such terms and conditions, you are invited to not use the website or download materials and information from it.

Copyright

The structure of the website and its content are exclusively owned by Surgicon. The rights concerning their use, the copyright, the legislation on copyright are subject to and protected by the legislation in force. Brands, logos and corporate names are owned by Surgicon and such materials cannot be used without Surgicon’s prior written consent. In particular the informative contents and the name of Surgicon cannot be used by third parties without its previous consent in writing. In the absence of such consent, any use for advertising or commercial purpose is forbidden, also in case a third party has an activity of cooperation of any kind in progress with Surgicon, therein included the use of hyperlinks to its website. The name Surgicon and any brand including the brand Surgicon cannot be used as Internet addresses of other websites, or any part of such addresses, without the previous consent in writing by Surgicon.

Limits of use

The information included on the website can be transferred to the user’s system and used only for personal use. Therefore, any right to their reproduction or also partial use is excluded, for economic, commercial or industrial purposes.

Cookies

Surgicon collects data concerning the use of the website for the purpose to improve the service offered to the visitors through the use of technical cookie, a small piece of data sent from a website and stored in a user’s computer or mobile device while the user is browsing that Website. These cookies are registered anonymously and therefore do not allow personal identification. The data collected includes for instance information concerning the pages looked up, the time of the visit and other monitoring information.

We also use third party cookies for which a prior consent of the user is required. The information gathered by Surgicon through the cookies is not used for users’ identification.

The users can set up their browsers in a way that allows them to receive a warning about the presence of cookie and decide or not decide to accept them. It is also possible to completely deactivate cookie in your browser. In order to obtain more information, you can read the cookie policy.

Limits of Liability

Surgicon does not provide elements of guarantee and cannot be considered in any way liable for direct or indirect damages of any kind, which can come from using the website, the incapacity or impossibility to use it, errors, imprecisions contained in it. The company arranges for updating and/or changing information included on the website, but does not assure their completeness or accuracy. Therefore, we invite the user to check, from the administrative office, the information included on the website. Since the website and its content purpose is advisory, it cannot in any way make third parties have expectations or rights of any kind. Access and use of the website suggest that the users have checked the compatibility of their system and that the connection causes no malfunctioning to the computing facilities used. Surgicon does not ensure, for characteristics of unpredictability of computer virus diffusion, that the website is unscathed. In no circumstance will the company be liable for damages caused due to such connections, even in the presence of malwares or other causes and has the right to pursue in the appropriate place any activity threatening to cause damage or tampering to the website and/or to its content or aimed at limiting its use and access.

Review Clause

Surgicon has the right to change at any time the terms and conditions of use of the website, as well as changing or eliminating training courses and activities at its own discretion, in any way and/or at any moment without notice.

Links

The website of Surgicon can contain some links to other websites. The indication of such links does not signify approval, share or sponsorship by Surgicon with the subjects owning such linked websites. Surgicon refuses any liability for the content of such websites regarding completeness and accuracy of information therein contained and would like to inform the users who decide to visit a linked website that they acquire the obligation to adopt the appropriate actions against malwares or other destructive elements.

Code of Protection of Personal Data – India

This section sets forth the reasonable security practices and procedures adopted by Surgicon and shall apply to the collection, storage, use, disclosures, sharing of PI and SPI (as defined hereinafter) provided by you to Surgicon on this website or otherwise including for the purposes of obtaining information about the courses offered by Surgicon or seeking admission. The policy contained herein shall be read in conjunction with the terms of use, if any, including the admission policy and general conditions of enrolment.

The term “PI” means any personal information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available is capable of identifying such person.

The term “SPI” of a person means such personal information which consists of information relating to

1. password;
2. financial information such as bank account or credit card or debit card or other payment instrument details;
3. physical, physiological and mental health condition;
4. sexual orientation;
5. medical records and history;
6. biometric information;
7. any detail relating to the above shared with us for providing service; and
8. any of the information received under above clauses for processing: provided that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as SPI.

Collection of PI and SPI and Consent

For the purpose of permitting access to this website, providing information on the programmes offered by Surgicon, enrolling in the programmes and other internal administrative purposes, Surgicon will receive, collect, store or share your PI or SPI. Typically, Surgicon collects, receives, possess, stores, deals, handle and share the following information:

1. Your name;
2. Date of birth;
3. Bank account details or credit card or debit card;
4. Phone number;
5. Fax number;
6. E-mail address;

However, any information that is freely available in the public domain is exempt from the above definition.

By providing the information you have consented to the collection, receiving, possession, storing, dealing, handling and sharing of the information by Surgicon. You hereby grant approval to the Surgicon and its personnel to receive, collect, store, share, disclose (including to third party service providers) or otherwise use the PI or SPI as may be required for the purpose mentioned herein or for other administrative purposes or thereafter for record purposes. This Privacy Policy set out on our website may be changed from time to time and you hereby consent to such change being made.

You have the option not to provide or agree to the collection of PI or SPI. If you choose not to agree with these terms, you will not be entitled to enrol with or use any of the services provided by the Surgicon. Surgicon will retain the PI and SPI for no longer than the maximum tenure as may be prescribed under the provisions of the applicable law.

Purpose of collection and usage of PI and SPI

Surgicon collects and uses PI and SPI for the purpose offering programmes and for matters connected and incidental thereto. Surgicon collects and uses your PI and SPI only as follows, including but limiting to:

1. For internal administrative purposes;
2. Surgicon may use your PI for providing you with the certain services to which you have subscribed (“Services”) and any services incidental to the Services such as processing instructions, responding to service requests, resolve any grievances. The same may also be used to contact you whenever required and also to seek your feedback in relation to the offered Services.
3. The PI (like e-mail address, phone number, etc.) may be used to send periodic information on the Services or upcoming events or announcements.

Disclosure of PI and SPI

PI or SPI will not be sold or otherwise transferred to unaffiliated third parties unless otherwise stated herein, at the time of collection or without your approval, as the case may be. Surgicon might share, exchange, transfer and disclose information:

1. to its affiliates and / or group companies
2. agents or to any third party service provider for performance of Surgicon obligations or for the purposes of availing services.
3. where Surgicon believes in good faith, that such action is necessary to comply with the applicable legal and regulatory processes, or to protect and defend the rights of other users or to enforce the terms under which Surgicon is bound to you.
4. where it is under legal obligation to do so.
5. to a third party for or as a result of a sale, acquisition, merger, reorganization or other change in control.
6. our consultants and professionals appointed to develop administrative-tax activities or professional support activity.

Update the PI and SPI

All or any of the PI and SPI provided are ‘as and on’ basis and Surgicon is not responsible for the authenticity of the PI and SPI provided by you. These PI and SPI which are provided and collected from you are solely for the purposes mentioned herein and any other documents and in relation to you enrolment for any of the courses / programmes offered by Surgicon.

Surgicon encourages you to update the PI and SPI as and when there are any changes. You are also entitled to review the information provided and ensure that any PI and SPI or other information found to be inaccurate be amended, as soon as possible. However, Surgicon shall not be responsible for the authenticity of the PI and SPI or other information supplied by you.

Security practices and process

We have adopted reasonable security practices and procedures and have implemented such reasonable security practices and safeguards which are appropriate to protect the integrity and the sensitivity of the PI as more particularly described hereunder:

• Install anti-virus software and keep all computer software patched. Update operating systems, applications, and antivirus software regularly.
• Use a strong password
• Back up important information and verify that you can restore it
• Keep personal information safe
• Download files legally
• Secure your laptop, smart phone or other mobile devices
• Be suspicious of external downloads and emails

[These security practices and standards are consistent with the generally accepted standards of commercial business practice commensurate with the PI being protected from any misuse, unauthorised access, mutilation, unauthorised processing, unauthorised storage, unauthorised modification or alteration, destruction and/or unauthorised disclosures while the same is with us.]

Notwithstanding anything contained in this Privacy Policy, in the event, you disclose the PI to any third party or fails to follow the security instructions provided, then any unauthorised breach of our security control measures or unauthorised disclosure of your PI caused to you due to the website being hacked or any such breach of our security control measures shall be your sole responsibility and liability and Surgicon cannot guarantee the privacy of PI or SPI you transmit over the web or that may be collectable in transit by others, including contractors who provide services to us.

Grievance Redressal

In case of any grievance as regards misuse of processing of your PI and SPI in a time bound manner, please contact Rujita Redij (“Grievance Officer”) at rujita@surgicon.in. The Grievance Officer shall redress your grievances expeditiously not later than one (1) month from the date of the grievance.

Law and Jurisdiction

Such terms and conditions are regulated by Indian law. The Court of Mumbai, will have jurisdiction and exclusive competence for potential litigations anyway connected to such conditions.